BAKER & COOK
18812 Hwy 12
Sonoma, CA 95476

Call us: 1 (707) 938-7329
Email us:  

Hours

Wednesday – Sunday     8am – 2pm

Closed Monday & Tuesday

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Privacy Policy

At Baker and Cook, we care about your privacy and are committed to protecting it. We only collect personal information necessary to deliver our services to you. Please check back regularly to keep track of any Privacy Policy updates.

Who we are

Baker & Cook is owned and operated by Jen and Nick Demarest. Our bakery and café is located at 18812 Hwy 12, Sonoma, CA 95476. Our website address is https://bakerandcooksonoma.com. You can reach our business by calling 1 (707) 938-7329.

What personal data we collect and why we collect it

OUR STORE

While you visit our store, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: if you are purchasing a product that can be shipped, we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

How we protect your data

Our website uses Secure Sockets Layer (SSL) that encrypts your credit card number, name and address so only we are able to decode it. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

Please keep any password that you establish with us in a safe place and not to share it with anyone. Also remember to log off your account and close your browser window when you have finished your visit to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

We use Paypal as our payment processor when you make a purchase from our online store. Paypal’s Privacy Policy

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We use SiteGround as our website hosting provider. SiteGround is a web hosting company founded in 2004 and services more than 1,800,000 domains worldwide.

How long we retain your data

If you register on our website, we store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you sign up to receive emails about special announcements from us, we will keep your email address until you unsubscribe.

If you shop from our store, please see the section “Our Online Store” above.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Embedded content from other websites

Our Instagram Feed can be found on our website’s footer. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact

If you have privacy-specific concerns, please contact business owner Jen Demarest at 1 (707) 938-7329 or bakerandcooksonoma@gmail.com.

Legal statement

All of the Content on this website is subject to copyright, trademark, and other intellectual property rights or licenses held by Baker & Cook. Your use of the trademark and copyrighted material displayed on this website is strictly prohibited.